The Missed-Call Safety Net — AI Voice for HVAC Operators

AI Consulting Designed for Performance and Profit.

We build and implement custom AI agents that automate your calls, messages and workflows, powered by your own dashboard for full visibility and control.

Built on the tools you already trust

Vapin8nTwilio
The Missed-Call Safety Net

Answer every call within 60 seconds.

After-hours, lunch breaks, site visits: inbound calls slip through. Most don't leave a message. They just book with whoever answered first. That's the contract you're losing every single day.

62% of inbound calls go unanswered

86% hang up instead of leaving voicemail

After-hours is where most jobs hide

A missed call, caught live

Velarc Voice 00:00
Incoming call

Hi, our AC's packed in at our Leeds office, can someone come out?

Booked · Tomorrow 08:30

Two ways we catch every lead.

Core

Voice Agent

The Missed-Call Safety Net. Answers your overflow, after-hours and missed calls by phone, qualifies the job, and books it straight into your calendar.

<60s

first response

24/7

every day

5–10d

to go live

Add-on

Chat Agent

Instant replies to website chat, SMS and WhatsApp enquiries. The same qualifying and booking, by text, so nothing slips through whichever way a lead comes in.

<60s

reply time

3

channels

5–10d

to go live

Your business, made visible.

Every call, booking and pound recovered on one dashboard. Full visibility, full control.

Velarc Command Center Live

Calls answered

166

Jobs booked

49

Recovered

£59,304

Avg response

38s

Recovered revenue, last 8 weeks

Velarc Chat

Online · replies instantly

The Chat Agent

Conversational AI that qualifies and books.

It answers website chat, SMS and WhatsApp in your brand's tone, qualifies the job, and books it straight into your calendar. No enquiry slips through, whichever way it comes in.

Human-like replies

Responds naturally in your tone, so customers feel looked after, not fobbed off.

Trained on your services

Knows your work and coverage, so it qualifies hard and only books real jobs.

Books to your calendar

Turns a chat into a confirmed site visit, with no back and forth.

Every channel, one place

Web chat, SMS and WhatsApp, all handled in a single system.

The guarantee

If we don't make you back your fee in 30 days, you don't pay.

We qualify hard and only take on clients we know we can deliver for. One recovered job usually covers the fee. Everything after that is profit.

How much are your missed calls actually worth?

Answer 3 quick questions. We'll build your personalised report. Free. No pitch.

Step 1 of 3

Your numbers

Step 2 of 3

How you handle leads now

Step 3 of 3

Your details

Done.

Your report's being built. You'll get it by email within a minute. Check your inbox.

Quick answers.

Will it sound robotic to my customers?+

No. It's trained on your services and the way your team talks. Callers just feel they got a fast, helpful answer, day or night.

Does it replace my team?+

Never. Your team always answers first. The AI only catches overflow, missed and after-hours calls, the ones you'd otherwise lose to a competitor.

How quickly can it go live?+

Typically 5 to 10 days, with minimal input from your side. It books straight into the calendar you already use. Nothing to change.

Velarc

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